When it comes to long term relations, the terms ought to be simple.
Using our services? Keep i am in mind!
This policy is effective from june 14, 2014. Please read the following important Terms of Service Agreement (the Agreement) before accessing or
using any of the various services (the Services) made available to you (the client) by through ( ).The use of
services from (under ) [Hereafter may referred to as ""] constitutes agreement to
these terms. By accessing or using the Services, you acknowledge that you have carefully read and understood whatever has been listed, and
you agree to be bound by these Terms.
We will refund the entire amount that you did not utilize for SMS. For example: You paid Rs. 20000 for 100000 SMS, and you discontinued the
service after using SMS worth Rs. 10000. Now you can ask for your money back for this amount, and will willingly refund you Rs. 10000.
Note: The refund shall be made only for the last SMS purchase and payment transaction charges shall be deducted, if any
reserves the right to cancel, suspend, or otherwise restrict access to the account at any time with or without notice. Any kind of abuse
directed towards our staff in any medium or format will result in immediate suspension or termination of your services.
The user may as per their best interests deactivate their account at any point of time. All cancellation requests must be submitted to accounts
and billing department of . You may submit your cancellation requests by email or phone. Your request will not be considered valid unless
and until you receive confirmation from our accounts or billing department. The confirmation email or number given by accounts department of
will act as a proof of the cancellation of service.
reserves the right to suspend or terminate access to our services without giving any prior notice without specifying any reason and also
non-renewal or non-payment of dues on time.
Use of information submitted
User name and Email ID provided by the user at the time of Signup should be true to his/her knowledge and the provided Email ID should be in
However, all the details provided by the user at the time of sign up are hereby kept confidential with the team for official use only.
Purpose of the Email ID is to inform the user in case of any technical failure, down time of the service, change in service, modification of working
policy, and to maintain a two way channel between the customers and the company for any kind of official communications
It is important to know that in order to keep a track of geographical location of the user, so as to keep a check on any fraudulent activities, we
maintain a record of I.P addresses of our users.
In case of any changes in personal information, users can modify the details by logging in using their existing Email ID and password. Go to the
profile page in your account and modify what so ever you wish to.
Our services are present to make lives of people easy. Users choose by their own will without any force or pressure imposed by the team
. If any user, at any point of time, wants to opt-out of future communications with team.
Terms of usage
This is a legally valid agreement that lays out the terms and conditions for the use of all services
which comes under service agreed by you. The usage of the service is limited under all the terms & conditions herewith published.
This agreement shall be governed by the rules and regulations of the authorities of the government of India. Please read this agreement carefully.
All notices under this agreement will be considered as written and have been duly signed once the same is electronically confirmed.
Service usage policy
You agree to abide by all applicable local, national and international laws and regulations. You are solely responsible for all acts or omissions that
occur under your account, including the content of the messages transmitted through the service. The SMS service that sends/receives
messages to/from mobile phones is maintained by TEAM . The utilization of the SMS service is subject to the following Terms of Service.
1. Any illegal use of the SMS service is strictly prohibited.
2. Messages containing sexual, racist or discriminatory content or any such usage of them may be considered as harassment and you are to be
held responsible for this. TEAM does not assume any liability for the content of the messages sent.
3. TEAM will be exempt from any claim that may arise from third parties as a result of the message content.
4. You guarantee that the content of any SMS always respects and does not in any way conflict with fundamental human rights or will follow the
norms of Intellectual Property Right laws. (e.g. right to privacy, prohibition of discrimination on any ground such as sex, race, color, language,
religion, political or other opinion, national or social origin.)
5. You accept that the service is provided for professional use only and you agree not to use it to :
Promote alcohol, music, dancing, dating, gambling or deception.
Send unsolicited messages (i.e. mobile spam) and to therefore ensure that your messages are only sent to individuals that have given you
Harvest, or otherwise collect information about others, without their consent.
Mislead others by creating a false identity, impersonating the identity of someone/something else or by providing contact details that do
not belong to you.
Transmit, associate or publish any unlawful, racist, harassing, libelous, abusive, threatening, demeaning, lewd, immoral, harmful, vulgar,
obscene or otherwise objectionable material of any kind. As a general guideline, if your content is not suitable for ages 13+, it most likely
goes against our Usage Policy.
Transmit any material that may infringe upon the intellectual property rights of third parties including trademarks, copyrights or other rights
Transmit any material that contains viruses, Trojan horses, worms, time bombs, cancel-bots or any other harmful/deleterious programs.
Interfere with, or disrupt, networks connected to the service or violate the regulations, policies or procedures of such networks.
Attempt to gain unauthorized access to the service, other accounts, computer systems or networks connected to the service, through
password mining or any other means.
Interfere with others use and enjoyment of the service.
Engage in any other activity that Team believes could subject it to criminal liability or civil penalty/judgment.
6. You acknowledge that TEAM delivers SMS's via major telecom operators and can therefore only influence the delivery transmission of
SMS within the technical constraints imposed. SMS's submitted via Internet will be transferred to mobile network providers, provided that the
recipient's phone is switched on and doesn't have a full memory and is located in an area covered by its subscribed mobile network provider. You
acknowledge that, depending on the recipient's mobile provider service, it may not be possible to transmit the SMS to the recipient successfully.
7. You are responsible for the privacy and storage of the user-name and password. You agree to be legally bound by all the activities carried out
through your account.
8. TEAM neither claims nor guarantees the availability or performance of this service and accepts no liability for transmission delays or
message failures. While TEAM makes every effort to deliver messages promptly.
9. TEAM doesn't refund the credits for undeliverable messages to you because we cannot guarantee delivery of the SMS's to recipients
due to possible errors. TEAM debits transmitted SMS's according to its transmission logs. These logs are deemed correct and valid even if
the customer has objected to the correctness of the accounting records, except if investigation by TEAM has produced evidence of a
technical problem or error.
10. TEAM reserves the right to exclude you from using this service, refunding you any remaining amount in your account. All purchases
must be considered as final, in compliance with our no refund policy.
11. The SMS account balance is non-refundable and does not bear any interest. All the SMS's must be used in the validity period from the date of
the purchase. No carry forward of the credits will be made unless otherwise defined in a separate contract.
12. You undertake the entire responsibility regarding the messages sent through services from your account, which are
transmitted as per your request.
13. You shall indemnify and reimburse TEAM all liabilities, costs, losses and damages, in case of any claim brought against TEAM from any third party due to breach of contract.
14. You shall in no way raise questions concerning our price policy since it is liable to change with due amendments in the government rules and
Limitation of Liability/Disclaimer
Whilst we will take all reasonable steps to deliver your messages to the recipients as fast as possible, we cannot commit to, or guarantee, a
specific delivery time. Such times depend on various network and system-related factors among the various entities involved in the
transportation of your messages across the cellular mobile networks.
Furthermore, delivery reports and the originator are operator dependant features and so it is not possible for us to give 100% guarantee for
their availability. We recommend that tests should be conducted beforehand when these features are considered to be of high importance.
You acknowledge that as we send and receive text-messages via major telecommunication companies and Mobile Network Operators, our
influence over the transmission of your messages is within the technical constraints imposed upon us.
Our responsibility is therefore to ensure that the text-messages you send through the service are processed correctly and delivered to the
assigned entity. We are not responsible for the final delivery of the message, as this is out of our control and is the responsibility of the Mobile
SMS's that cannot be delivered within the lifespan allocated to them, either by us or a Mobile Network Operator will be discarded by the
Mobile Network Operator, without any notice. We are not liable for any loss incurred by the failure of a message to be delivered and you
acknowledge that damages concerning financial or other loss resulting from delivery failure cannot be claimed from Team .
Furthermore, you agree that the message contents are deemed to have zero value
You also acknowledge that text-messages are transmitted unencrypted and that eavesdropping of mobile phone communications, including
SMS delivery by third parties is possible. We also recommend that you ensure sensitive and valuable information is communicated by a
number of superior communication methods.
Furthermore, use of the service and the Internet is at its own risk and that the service is provided "as is" and "as available", without any
warranties or conditions whatsoever, expressed or implied. We will apply all commercially reasonable efforts to make access to the service
available through the required access protocols, but make no warranty or guarantee that you will be able to access the service at any
particular time or any particular location. Without limiting the generality of the terms set forth, we and our affiliates, agents, content providers,
service providers, and licensees hereby disclaim all express and implied warranties as to the accuracy, completeness, non-infringement,
` merchantability or fitness for particular purpose of the service generally, and any content or services contained therein, as well as all express
and implied warranties that the operation of the service generally and any contender services contained therein will be uninterrupted or error-
We shall in no event be liable for any inaccuracy, error or omission in, or loss, injury or damage caused in whole or in part by failures, delays or
interruptions of the service generally, and any aspect ancillary thereto; you agree to indemnify us for any third party claims arising from such
failures, delays or interruptions in connection with regard to the use of the service.
Notwithstanding anything to the contrary contained herein, the provisions outlined above are for the benefit of Team and its affiliates,
agents, content providers and service providers and each shall have the right to assert and enforce such provisions directly on its own behalf.
Modification of terms
We frequently update, modify and otherwise continually seek to improve the service and such changes often dictate that we simultaneously
modify the terms and conditions of use. As such, we have the right to modify the terms of this agreement and to change or discontinue any
aspect or feature of our service, in either case, as it deems reasonably necessary. If you do not agree with any such changes, your use of the
service may be cancelled in accordance with the procedures for cancellation set forth in this agreement. You acknowledge your responsibility to
review this agreement from time to time and to be aware of any such changes and, should you request, we will be happy to keep you informed
if/when such changes take place. Furthermore, you accept that should there be a contradiction between other specific terms and conditions and
these general terms and conditions, the other specific terms and conditions shall apply.
If at any time you breach the terms and conditions of the service, we may elect to suspend, terminate and/or
cancel this agreement and/or recover any damages from you arising from the event(s) giving rise to the suspension, termination or cancellation.
We reserve the right to suspend your service at any stage for any reason we may deem necessary to continue to provide any of our services in a way that may be
hindered by your status as being our client, your financial status or the content of the messages originating from you.
Upon any such termination, cancellation and/or suspension, you are still responsible for any obligations than accrued. Payment and other
obligations under this agreement are not suspended, stayed, or otherwise affected by a suspension of access to/or use of the service (in whole
or in part) where said suspension arises from your failure to comply with, or violation of, the terms of this agreement or of any law or legal
obligation. Upon termination and/or cancellation, for any reason, you agree to immediately cease using the service and we shall have no
obligation to you after any termination or cancellation of this agreement.
You are also free to terminate or cancel this agreement at any time, and for any reason. For such termination or cancellation to be effective
however, you must inform us in writing through Email. You will still be under the responsibilities of this agreement for the duration that you used
the service and you will cease to have access to the use of any credits that may exist in your account.
Our terms and conditions as well as the prices are subject to change from time to time according to TRAI rules and regulations.
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